Our team have many years experience arranging funerals for families in Fife and beyond. We hold various qualifications in the funeral industry and dedicate ourselves to continuous improvement. More importantly families come back to us because they know we care. We respect your wishes and the dignity of the deceased at all times. Your personal data is in safe hands with us, please see our ‘PRIVACY NOTICE’

‘VULNERABLE PERSON POLICY’

We do not use call centres. We have one Funeral Director and one or two Funeral Operatives on call out of hours every day of the year and every hour of the day. This ensures that your calls are taken personally by a trained member of staff whenever you need to contact us. We will make every effort to deal with your call immediately. We also check our emails frequently. At all times we will keep our appointments, at their agreed times, or telephone you to inform you of any changes.

We believe that the most important job we will do for you is look after your loved one from the moment we take them into our care, until the time when they have been laid to rest at the funeral. We promise to respect and maintain the dignity of the deceased at all times in between. You have the right to know exactly where the deceased is located and what care we will provide. If you wish to be involved in the care of your loved one, this can be arranged for you.

‘CARE OF DECEASED’

We are upfront and transparent on price. Feel free to use our ‘COST CALCULATOR‘ on the website. Take care to compare like for like when checking prices with other funeral directors. Getting it right is of utmost importance to us and our price is fully guaranteed.

At the time of arrangements, all costs will be explained in full by our Funeral Director with a written estimate and we ask for a deposit to be paid prior to the funeral.

The terms are different for our ‘Basic’ and ‘Unattended’ funerals, please see our price list (cost calculator/basic or unattended cost)

You are welcome to visit our premises to look around as we have nothing to hide. All our premises have excellent facilities where we can look after your loved one, from the moment they are entrusted into our care until the day of the funeral. This includes refrigeration, service rooms and viewing rooms.

‘OUR FUNERAL HOMES’

We own a fleet of luxurious 2024 Mercedes-Benz E Class E200, two hearses and three limousines, which give us complete flexibility with timings and days. We are able to provide other forms of transport if required such as a horse-drawn hearse or motorbike hearse.

‘OUR CARS’

These are included as part of our professional services (up to a certain number). We have a large selection of templates for you to choose from (see our brochures/order of service); you can give us your own bespoke layout or we can design one together. As we want to ensure you are 100% happy with these, they can be proof-read as many times as you wish until they are printed.

‘OUR ORDER OF SERVICE SHEETS’

We can book the catering and funeral flowers of your choice. We have a wide selection of hotel menus and our specialised booklet with many floral options.

‘OUR FLOWERS’

We provide a local taxi company to take you home from the funeral reception. You will be given a voucher on the day of the funeral with the telephone number to call giving at least 30 minutes notice.

We offer you a complimentary memory box with various items such as a copy of the newspaper notice, a photograph of the funeral flowers, a copy of the order of service, memory cards and a special candle and poem. Further boxes can be purchased at a small cost.

We stock a wide selection of memorial stones at each of our funeral homes. All different shapes, sizes, colours are available. We can tailor designs to your needs and include bespoke artwork. You are welcome to discuss your ideas with us.

‘OUR MEMORIALS’

We stock and supply fingerprint jewellery from local and international jewellers. We also have a large selection of other keepsake items such as ‘Ash Glass Design’, on display in our funeral homes and in our brochures for you to choose from.

‘OUR KEEPSAKES’

We offer SAIF Bereavement Care which is a service exclusively to funeral directors like us, that are members of the National Society of Allied and Independent Funeral Directors (SAIF).

‘BEREAVEMENT SUPPORT’