Sudden or Unexpected Death
Dealing with the sudden or unexpected loss of a loved one can be overwhelming.
We understand how difficult this time is, and at Crosbie Matthew, we’re here to provide compassionate guidance, clear advice, and essential support during these first steps. Below, you’ll find step-by-step assistance on what to do and how to make urgent funeral arrangements, ensuring your loved one is treated with dignity while providing the help you need.

What to Do Immediately After a Sudden Death
If someone has passed away suddenly, you will need to take specific steps immediately. It can feel daunting, but we’re here to help simplify the process:
Medical Cause of Death and Procurator Fiscal
For sudden or unexpected deaths, the process can involve additional steps depending on the situation:
Medical Certificate
- If the deceased’s General Practitioner (GP) or hospital doctor can determine the cause of death, they will issue the Medical Certificate of Cause of Death (MCCD).
Procurator Fiscal’s Role
- If the GP cannot immediately identify the cause of death or the circumstances require further investigation, the police and doctor will report the case to the Procurator Fiscal (PF).
- The PF may request a post-mortem examination or additional inquiries before granting the release of your loved one. This is often a routine legal process, not necessarily due to suspicious circumstances.
We’ll liaise directly with the Procurator Fiscal’s office to ensure a smooth process for releasing the deceased into our care and assist with any required paperwork.
Planning the Funeral
Once initial arrangements are complete, we’ll invite you to visit one of our local funeral homes. This meeting can help guide you through personalised options for immediate funeral planning. We can arrange alternatives to suit your circumstances if mobility is a concern.
Key Areas We’ll Discuss:
- Burial or Cremation: Decide whether your loved one will be buried or cremated.
- Ceremony Type: Choose between a religious, celebrant-led, or humanist ceremony.
- Personalised Touches: Select music, slide shows, flowers, or catering that reflects your loved one’s life.
- Order of Service Materials: Design service sheets or keepsakes for attendees.
You don’t need to make all the decisions during the first meeting. We’ll provide brochures and materials so you can explore options at your own pace. Our team is here to offer urgent funeral planning support while honouring your family’s wishes.
After the Funeral – Continuing Support
Our care for you extends beyond the funeral service. Crosbie Matthew is always here to help with additional memorials, keepsakes, and bereavement support:
- Memorial Options: Whether it’s a memorial stone or other tributes, we’ll guide you through what’s available.
- Keepsake Memorabilia: We offer options to create meaningful tributes from fingerprint jewellery to personalised keepsakes.
- Bereavement Support: If you’re struggling to cope with the loss, we can connect you with trusted grief support or counselling services.
Your healing matters to us. Whatever you need, we’ll ensure you feel supported long after the funeral.
Why Choose Crosbie Matthew?
At Crosbie Matthew, we understand the challenges of a sudden or unexpected death. Our team proudly provides compassionate and professional at-need funeral support tailored to your unique circumstances. From short-notice funerals to guidance on every detail, we’ll be by your side every step. Contact us 24/7 for immediate assistance or to begin funeral planning after a sudden loss.